Privacy
Privacy policy
NorvexSoft respects your privacy. This policy explains how we handle information when you visit the website, request advice or contact NorvexSoft through its communication channels.
Last updated: September 22, 2026
Scope
This policy applies to the NorvexSoft website and interactions related to learning about our services, requesting advice or discussing a project.
It does not apply to third-party websites, apps or services opened from a link on this website. Those parties have their own policies.
Information we may receive
Depending on how you contact us, we may receive information you choose to provide so that we can discuss your needs.
- Your name, company name, email address and phone number.
- Project details, goals, desired features, timeline and indicative budget.
- Messages sent through an enquiry form, Zalo, WhatsApp, email or phone.
- Aggregated usage information, such as pages viewed or buttons selected, when analytics is enabled.
How we use information
We use information to respond to your request, understand the project scope, prepare a proposal or quote where appropriate, and continue the advisory conversation.
Analytics data helps us understand how the website is used and improve its content and experience. NorvexSoft does not sell personal information to third parties.
Cookies and analytics
The website may use Google Firebase Analytics when configured to measure page views and basic interactions. Where consent is required, the website presents a choice before this tool is enabled.
Your choice is stored on your device to remember whether you accepted or declined. You can reset that choice by clearing your browser data.
Sharing and third-party processing
We share information only as needed to run the website and handle your request. This can include hosting providers, analytics services, a form service when the form is enabled and the communication channel you choose.
These services may process data under their own policies and outside Vietnam. When following a link to a third-party service, please review that service's privacy policy.
Retention and security
NorvexSoft keeps information only for as long as needed for advice, cooperation, resolving a request or meeting applicable obligations.
We use reasonable organisational and technical measures to limit unauthorised access, loss or misuse. No method of transmission over the Internet is completely secure.
Your choices and rights
You can contact NorvexSoft to ask about information you have provided, request a correction, withdraw consent or request deletion where allowed by applicable law.
This policy follows the principles of personal data protection and may be updated when the website's operation or applicable requirements change.
Privacy contact
If you have a question about this policy or want to exercise a data-related right, please email NorvexSoft.
Email: norvexsoft@gmail.com